Shipping Policy

Thank you for shopping with NORMCORE.
We are committed to providing reliable international shipping and a smooth delivery experience for our customers worldwide.

Please review our shipping policy carefully before placing your order.

1. Order Processing Time

All orders are processed within:

1–3 business days

after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak seasons, product launches, promotional campaigns, or holidays, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Destinations

We currently ship to:

• United States
• Canada
• Europe
• United Kingdom
• Australia
• Southeast Asia
• Selected international countries and regions

Shipping availability may vary depending on local regulations, logistics limitations, or carrier restrictions.

We reserve the right to limit or refuse shipping to certain destinations.

3. Shipping Methods & Estimated Delivery Time

Estimated delivery times are provided for reference only and may vary depending on destination, customs clearance, local courier services, weather conditions, and peak shipping periods.

Delivery times are estimates and are not guaranteed.

4. Shipping Fees

Shipping fees are calculated at checkout based on:

• Destination country
• Shipping method
• Order weight
• Package size
• Promotional shipping offers

We may occasionally offer:

• Free shipping promotions
• Regional shipping discounts
• Limited-time shipping campaigns

All applicable shipping charges will be displayed before payment confirmation.

5. Customs Duties, Taxes & Import Fees

For international orders, customers are responsible for:

• Import duties
• VAT/GST
• Customs clearance fees
• Local taxes
• Brokerage fees

These charges are determined by the destination country’s customs authorities and are not included in product or shipping prices unless otherwise stated.

NORMCORE is not responsible for delays or additional costs caused by customs procedures.

6. Tracking Information

Once your order has been shipped, tracking information will be sent via email.

Please allow:

24–72 hours

for tracking updates to appear after shipment confirmation.

If you do not receive tracking information, please contact our customer support team.

7. Delayed, Lost, or Stolen Packages

While we work with trusted shipping carriers, NORMCORE is not responsible for shipping delays caused by:

• Carrier disruptions
• Customs inspections
• Weather conditions
• Incorrect shipping addresses
• Force majeure events

If your package is lost in transit, please contact us and we will assist in working with the carrier to investigate the issue.

For packages marked as “Delivered” by the carrier but reported missing, customers may be required to contact the carrier directly or file a claim.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect shipping information is provided:

• Delays may occur
• Additional shipping charges may apply
• Orders may be returned or lost

NORMCORE is not responsible for packages shipped to incorrectly provided addresses.

9. Undeliverable or Refused Packages

If a package is returned due to:

• Failed delivery attempts
• Refused delivery
• Incorrect address
• Unpaid customs fees

the customer may be responsible for:

• Return shipping fees
• Re-shipping fees
• Customs-related charges

Original shipping fees are non-refundable.

10. Damaged Packages

If your package arrives damaged, please contact us within:

7 days

after delivery.

Please include:

• Order number
• Photos of the damaged package
• Photos of damaged items

We will review the issue and provide an appropriate resolution where applicable.

11. Pre-Orders & Backorders

Products marked as:

• Pre-order
• Backorder
• Limited release

may require extended processing or shipping times.

Estimated shipment dates will be provided on the product page whenever possible.

12. Shipping Restrictions

Certain products may be restricted in specific countries due to local regulations regarding:

• Cosmetics
• Aerosols
• Liquids
• Alcohol-based products
• Ingredients

Customers are responsible for ensuring products can legally enter their destination country.

13. Policy Updates

NORMCORE reserves the right to modify or update this Shipping Policy at any time without prior notice.

Changes become effective immediately upon posting to this website.

14. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team through the contact information provided on our website.

Last Updated

Last Updated: [05, 2026]